Returns & Exchanges

At Waveform Lighting, we stand behind the quality of our high-CRI lighting solutions and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we provide a straightforward return process for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via our online portal or email with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the items in their original manufacturer packaging, ensuring all bulbs, fixtures, and accessories are included to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for your records.

• 4.
  Processing and Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.